1Fulfillment Options
- Local pickup may be available by appointment.
- Priority insured shipping may be available for eligible items.
- Express overnight insured shipping may be available for eligible items.
2Address and Identity Review
High-value jewelry and precious-metal orders may require manual review, identity confirmation, signature delivery, insurance limits, or alternate fulfillment arrangements before shipment.
3Shipping Costs
Shipping costs shown at checkout are estimates or current flat options. We may contact you if the item value, destination, carrier requirements, or insurance limits require a different shipping arrangement.
4Risk of Loss
Risk of loss transfers according to the confirmed pickup, delivery, or carrier arrangement. For shipped orders, please inspect packaging promptly and notify us immediately if there is damage or a delivery problem.
5Restricted Destinations
We may decline or cancel shipment to destinations where delivery, insurance, fraud risk, legal restrictions, or carrier limitations make fulfillment impractical.